WINDOW TINT INSTALLATION DISCLOSURE, ACCEPTANCE STANDARDS, AND LIABILITY WAIVER

This disclosure explains the characteristics, limitations, and risks associated with automotive window tint installation. By authorizing J9’s Luxury Auto Detailing LLC to perform window tint services, the customer acknowledges and agrees to the following terms.

1. WINDOW TINT INSTALLATION STANDARDS

Automotive window tint is installed by hand in a working shop environment and cannot be expected to achieve the same appearance as factory-manufactured tinted glass.

Minor cosmetic imperfections may be present after installation, including small dust particles, fibers, pinpoint contamination, light creases, minor edge variations, or similar imperfections.

A finished installation will be considered a clean and acceptable installation when:

• Any imperfections are outside the driver’s normal line of sight;

• There are no more than three minor imperfections per window; and

• The imperfections do not materially interfere with visibility, film performance, adhesion, or the overall appearance of the installation when viewed from a normal distance.

Minor imperfections that meet these standards are considered acceptable and do not qualify the installation for replacement, refund, discount, chargeback, or warranty correction.

The customer understands that inspecting the film from only a few inches away, using artificial lighting, flash photography, or viewing the glass from extreme angles may reveal minor characteristics that are not visible under normal vehicle-use conditions.

2. CURING AND DRYING PERIOD

Newly installed window tint requires time to cure. During the curing process, the film may temporarily appear hazy, cloudy, uneven, distorted, or contain moisture pockets or small water bubbles.

These conditions are normal and typically improve as the remaining installation moisture evaporates. Cure time may vary based on temperature, humidity, film type, glass thickness, and weather conditions.

The customer agrees not to roll down tinted windows for the period specified by J9’s Luxury Auto Detailing and to follow all provided aftercare instructions.

The customer must allow the film to fully cure before requesting an inspection or warranty evaluation unless there is an obvious installation failure, such as significant peeling or film separation.

3. PRE-EXISTING GLASS IMPERFECTIONS

Darker window tint may make pre-existing glass damage or imperfections more noticeable. These conditions may include:

• Scratches;

• Micro-scratches;

• Chips;

• Pitting;

• Mineral deposits;

• Water spotting;

• Adhesive residue;

• Manufacturing defects;

• Distortion within the glass;

• Damage from previous tint removal;

• Defroster-line damage;

• Existing cracks or fractures; and

• Contamination located within or on the glass.

Some of these conditions may not be readily visible before tint is installed but can become more apparent after a darker film is applied.

J9’s Luxury Auto Detailing is not responsible for pre-existing glass damage, manufacturing defects, scratches, distortion, contamination, or other imperfections that become more noticeable after installation.

J9’s Luxury Auto Detailing does not use abrasive materials or installation methods intended to scratch automotive glass. The appearance of scratches after tint installation does not, by itself, establish that the scratches were caused during the installation process.

4. REAR WINDOW AND DEFROSTER DISCLOSURE

Rear windows commonly contain embedded or surface-mounted defroster lines, antennas, sensors, wiring, or other delicate components.

The customer understands that these components may already be weakened, damaged, repaired, separated, corroded, or partially detached before service. J9’s Luxury Auto Detailing is not responsible for pre-existing or unavoidable damage to rear-window defroster lines, antennas, electrical components, or surrounding trim.

Previous tint installations, adhesive, tint removal, aging, cleaning chemicals, scraping, or prior repair work may also weaken the defroster grid or rear glass.

5. REAR GLASS THERMAL-STRESS AND BREAKAGE RISK

Automotive window film changes the amount of solar energy absorbed, reflected, and transmitted through the glass.

If rear glass contains pre-existing chips, edge damage, micro-cracks, deep scratches, manufacturing defects, impact damage, or other weakened areas, the additional thermal stress created as the glass heats and cools may contribute to cracking or spontaneous glass failure.

These weakened areas may be microscopic, hidden beneath trim, or otherwise impossible to identify during a normal visual inspection.

The customer understands and accepts that rear glass may crack, fracture, or shatter during installation, while curing, or after the vehicle has been returned to the customer due to pre-existing damage, hidden glass defects, temperature changes, thermal stress, body flex, defroster use, or other conditions outside the control of J9’s Luxury Auto Detailing.

J9’s Luxury Auto Detailing will not be responsible for the repair or replacement of rear glass when failure results from, or is reasonably consistent with:

• Pre-existing chips, cracks, scratches, or edge damage;

• Hidden or microscopic glass defects;

• Prior impact or collision damage;

• Defroster-grid damage;

• Previous tint installation or removal;

• Extreme temperature changes;

• Normal thermal expansion and contraction;

• Vehicle body flex;

• Manufacturing defects; or

• Any condition not directly caused by negligent installation practices.

6. EXISTING FILM REMOVAL

Removing old window film or adhesive may reveal damage that was concealed beneath the previous film.

The customer understands that existing tint removal may result in the discovery of scratches, adhesive staining, damaged defroster lines, damaged antennas, glass imperfections, or contamination that existed before J9’s Luxury Auto Detailing began work.

J9’s Luxury Auto Detailing is not responsible for damage caused by a previous installer, prior tint removal, weakened defroster lines, deteriorated glass, aged adhesive, or previously damaged components.

7. VEHICLE COMPONENTS AND ELECTRONICS

Tint installation requires the use of water and installation solution near windows, door panels, seals, trim, switches, speakers, sensors, and electrical components.

Reasonable precautions will be taken to protect the vehicle. However, J9’s Luxury Auto Detailing is not responsible for failure of electrical or mechanical components that were already damaged, deteriorated, improperly installed, modified, aftermarket, or affected by pre-existing water intrusion.

The customer must disclose any known issues involving windows, door locks, switches, speakers, sensors, trim panels, defrosters, alarms, aftermarket electronics, or water leaks before service begins.

8. CUSTOMER INSPECTION AND NOTICE OF CONCERNS

The customer agrees to inspect the completed installation at the time of vehicle pickup.

Any concerns must be reported to J9’s Luxury Auto Detailing promptly and within the applicable workmanship warranty period. The customer must provide J9’s Luxury Auto Detailing a reasonable opportunity to inspect and, when appropriate, correct a covered installation issue before requesting a refund, initiating a chargeback, removing the film, or having another business alter the installation.

Removal, modification, repair, or replacement of the film by another party before J9’s Luxury Auto Detailing has inspected the concern may void any applicable workmanship warranty.

9. VEHICLES MORE THAN 15 YEARS OLD

Vehicles that are more than 15 years old require additional inspection, preparation, cleaning, and installation care due to the age and condition of the glass, seals, trim, adhesives, and surrounding components.

These vehicles may be subject to additional labor charges. Any reasonably identifiable additional charges will be disclosed before work begins whenever practical. Conditions discovered after disassembly, cleaning, or removal of existing film may require additional authorization and charges before installation can continue.

Older vehicles are more likely to contain:

• Embedded dirt, dust, fibers, and debris within window seals and channels;

• Deteriorated, dry, cracked, or brittle rubber seals;

• Loose, damaged, warped, or previously repaired trim;

• Hardened adhesive or residue from previous window film;

• Scratches, pitting, chips, mineral deposits, and glass deterioration;

• Contamination that cannot be fully removed without replacing seals, trim, or glass;

• Weak or damaged window regulators, switches, defrosters, antennas, and electrical components; and

• Aftermarket or discontinued components that may be difficult or impossible to replace.

Cleaning and installation solution may loosen debris trapped inside aged seals, trim, and window channels. This debris may migrate beneath the film during installation or curing despite reasonable cleaning and preparation.

The customer acknowledges that vehicles more than 15 years old have an increased risk of contamination and minor cosmetic imperfections. J9’s Luxury Auto Detailing will use reasonable professional efforts to produce a clean installation but cannot guarantee a contamination-free result when contamination originates from deteriorated seals, trim, adhesives, glass, or other age-related vehicle conditions.

J9’s Luxury Auto Detailing is not responsible for the failure, cracking, separation, discoloration, or breakage of aged, brittle, deteriorated, previously repaired, or discontinued components when such failure is not directly caused by negligent installation practices.

Replacement of deteriorated seals, trim, glass, regulators, defrosters, or other vehicle components is not included in the window tint installation price unless specifically stated in writing.

10. WARRANTY LIMITATIONS

The workmanship warranty applies only to qualifying installation defects and does not cover:

• Acceptable minor imperfections described in this agreement;

• Pre-existing glass damage;

• Glass scratches, chips, cracks, pitting, or distortion;

• Glass breakage caused by hidden defects or thermal stress;

• Customer misuse or improper cleaning;

• Damage caused by pets, passengers, seat belts, cargo, or sharp objects;

• Damage caused by another installer, repair facility, dealership, or glass company;

• Defroster-line or antenna damage associated with previous tint;

• Normal wear and tear;

• Illegal film selection requested by the customer;

• Damage caused by rolling windows down before the instructed cure period; or

• Changes in appearance that occur because pre-existing glass imperfections become more visible after darker tint is installed.

Warranty service, when approved, will be limited to repair or replacement of the affected film at the discretion of J9’s Luxury Auto Detailing. Unless required by law, the warranty does not include reimbursement for replacement glass, rental vehicles, lost time, lost income, travel expenses, or work performed by another business.

11. CUSTOMER ACKNOWLEDGMENT

By signing below, the customer confirms that:

1. The customer has read and understands this disclosure and waiver.

2. The customer has had an opportunity to ask questions before authorizing installation.

3. Minor imperfections outside the normal line of sight, up to three per window, may be considered an acceptable and clean installation.

4. Darker tint may reveal pre-existing scratches, chips, defects, contamination, distortion, or damage that was not previously noticeable.

5. J9’s Luxury Auto Detailing is not responsible for pre-existing glass defects or damage that becomes more visible after tint installation.

6. Pre-existing or hidden damage in rear glass may contribute to cracking or shattering because of thermal stress.

7. J9’s Luxury Auto Detailing is not responsible for glass failure resulting from pre-existing damage, hidden defects, thermal stress, manufacturing defects, or conditions outside its reasonable control.

8. The customer accepts the inherent limitations and risks associated with automotive window tint installation.

• 12. Dispute Resolution & Attorney Fees
  In the event any legal action, arbitration, mediation, or proceeding is brought arising out of or relating to this Agreement, the services performed, or the condition of the vehicle, the prevailing party shall be entitled to recover all attorney’s fees, court costs, expert fees, investigation costs, and any other expenses incurred in connection with such action, including fees incurred before suit, during litigation, and on appeal.